Privacy Policy rmc88 – Protecting Your Personal Data

This Privacy Policy is published by rmc88 and applies to all users who access or use the rmc88 platform via the website at rmc88.vip, the iOS and Android mobile app, and any other service channels provided by rmc88.

As an online entertainment platform serving hundreds of thousands of players in Malaysia, rmc88 understands that your trust depends not only on game quality and transaction reliability, but also on how we handle your personal information. Privacy is not merely a legal obligation for us — it is part of the core values that shape the way rmc88 operates.

By registering or using the rmc88 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you are required to discontinue use of the rmc88 platform.

Rmc88 collects your personal data through various means when you use our platform. Below are the categories of data we collect and how they are collected:

The personal data we collect is used for clear and legitimate purposes. rmc88 does not use your data for purposes unrelated to the delivery of our services. The following are the primary purposes for data use:

• Account management — Creating, verifying and maintaining your user account, and securely processing login requests.
• Transaction processing — Processing deposits, withdrawals and all financial activity in your account promptly and accurately.
• Identity verification (KYC) — Meeting legal compliance requirements and preventing fraud, money laundering and unauthorised access.
• Service delivery — Providing access to all games, promotions, VIP programmes and platform features you are eligible to use.
• Customer support — Assisting in resolving enquiries, complaints and technical issues you report to our team.
• Marketing communications — Sending information about promotions, bonuses and special offers (only if you have agreed to receive such communications).
• Platform improvement — Analysing usage patterns to improve the performance, usability and overall experience of the rmc88 platform.
• Responsible gaming — Monitoring wagering patterns to identify users who may need responsible gaming assistance or support.

Rmc88 processes your personal data on one or more valid legal bases, depending on the type of data and the purpose of processing:

• Contract execution — Processing required to fulfil rmc88's obligations to you under the Terms and Conditions you agreed to at registration.
• Legal obligation — Processing required to comply with applicable legal obligations, including KYC requirements, anti-money laundering regulations and directives from authorities.
• Legitimate interest — Processing required for the legitimate interests of rmc88, such as preventing fraud, enhancing platform security and conducting business analysis, provided these interests do not override your fundamental rights.
• Consent — Processing for specific purposes such as marketing communications, where you have provided explicit consent that may be withdrawn at any time.

Rmc88 does not sell, rent or disclose your personal data to third parties for their own marketing purposes. However, we share your data with carefully selected third parties in the following circumstances:

• Payment service providers — Providers such as FPX, Touch 'n Go eWallet, GrabPay and Boost to securely process your financial transactions.
• Game software providers — Licensed game developers providing game content on the rmc88 platform may receive the game data necessary for their service delivery.
• Regulatory authorities — Government agencies and regulatory bodies when required by law or a valid court order.
• Technical service providers — Companies supporting the technical operations of our platform, including cloud services, cybersecurity and analytics, all of which are bound by strict confidentiality agreements.
• Fraud investigation — Agencies or industry bodies that assist in detecting and preventing fraud, money laundering and other financial crime.

All third parties who receive your data are required to maintain its confidentiality and use it solely for the purposes specified in our agreements with them.

Rmc88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration or destruction:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and rmc88 servers.
• Encryption of sensitive data stored in our databases, including financial information and passwords.
• Strict access controls ensure that only authorized staff can access user data, and only to the extent necessary to carry out their duties.
• Round-the-clock 24/7 security monitoring by the rmc88 cybersecurity team to detect and respond to any threats.
• Regular independent security audits to identify and address any vulnerabilities in our systems.
• Regular data backup procedures to ensure rapid recovery in the event of a technical incident.

Rmc88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable law.

• Active account data — Retained for as long as your account remains active and for a defined period following account closure to meet audit requirements.
• Financial transaction records — Retained for a minimum of seven (7) years in accordance with applicable financial and taxation legal requirements.
• Support communication logs — Retained for two (2) years after case resolution for reference and quality assessment purposes.
• Identity verification data (KYC) — Retained for the period required under applicable anti-money laundering legislation.
• Marketing data — Retained until you withdraw consent or request data deletion.

When data is no longer required, rmc88 will delete or anonymize it in a secure and irreversible manner.

As an rmc88 user, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team via Live Chat:

The rmc88 platform uses cookies and similar tracking technologies to enhance your experience and keep essential platform functions running smoothly.

Types of cookies used by rmc88:

• Essential Cookies — Required for core platform functions such as maintaining your login session and ensuring transaction security. These cookies cannot be disabled.
• Performance Cookies — Collecting anonymous information about how you use the platform to help us identify technical issues and improve performance.
• Functional Cookies — Remembering your preferences and settings, such as your preferred language and display settings, to provide a more personalised experience.
• Analytics Cookies — Helping us understand aggregate user navigation patterns to improve platform design and content.

You can manage cookie settings through your web browser preferences. Please note that disabling certain cookies may affect the functionality of the rmc88 platform.

Rmc88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or developments in the technologies we use.

When we make significant changes to this Privacy Policy, we will:

• Updating the "Last Updated" date at the top of this page.
• Displaying clear notices on the rmc88 platform to inform users of any changes.
• Sending notifications via your registered email for significant changes that affect your rights.

We encourage you to review this Privacy Policy page periodically. Continued use of the rmc88 platform after amendments are published will be considered acceptance of the updated policy.